What are the sanitization measures implemented at the airport?
Frequent sanitisation is carried out across the terminals, and sanitiser dispensers are also placed at various touchpoints at the airport.
How many terminals are there at Ahmedabad Airport?
Ahmedabad Airport has two terminals. Terminal 1 is for domestic flights except for Air India, and Terminal 2 is for all international flights and Air India's domestic operations.
How early should I arrive at the airport before my flight?
Please arrive at least 2 hours before departure of your domestic flights and 4 hours before departure for your international flights.
Is there internet access or Wi-Fi at Ahmedabad Airport?
An airport Wi-Fi network in the airport terminal gives you free access to the internet for 30 minutes. It requires a valid Indian mobile number to access it. You can also buy a Wi-Fi network for high speed after your free access is over at a minimal cost.
Can I smoke at the airport?
There are designated smoking areas inside both terminals.
What are the terminal operating hours at Ahmedabad Airport?
Both the terminals at Ahmedabad Airport are operational 24*7.
What should I do if I lose or find something at Ahmedabad Airport?
If you lose something on board the aircraft, in the terminal or in the airline coaches, please complete the service form on the lost and found page of the airline or contact the lost & found centre located at the terminal.
If you find something, you can hand it over to the employees at the Lost & Found counter. You will find the counter at the arrival or departure levels.
Can I exchange money at Ahmedabad Airport?
Yes, there are currency exchange counters at Ahmedabad Airport.
Are there ATMs available at Sardar Vallabhbhai Patel International Airport, Ahmedabad?
Yes, there are ATMs available at Ahmedabad Airport, but they are located outside the terminals.
Is a parent/guardian allowed to accompany a child through check-in?
The parent/guardian of the child travelling alone needs to contact the respective airline to complete certain formalities before check-in. A process is in place for Unaccompanied Minor Passenger (UNMR) OR Young Passenger (YP) by the Airlines.
What defines an Unaccompanied Minor Passenger (UMNR) or Young Passenger (YP)?
An Unaccompanied Minor Passenger is defined as a child between the age of 5 and 12, travelling without the presence of a legal guardian or parent. This term is used in immigration law and airline policies. YP or Young passenger is a child between 12 and 15 years of age. Please check with the airline for further information.
Is there any baby care facility at Ahmedabad Airport?
Yes, there are baby care rooms available at Ahmedabad Airport, equipped with changing facilities and other basic hygiene amenities.
Are there any facilities available for passengers with special needs?
Ahmedabad Airport offers barrier-free access for passengers with special needs. There are reserved parking slots, ramps & special restrooms designed for their convenience and comfort. In addition, wheelchairs are available at the departure ramp of the airport. Customer Service Executives at the airport assist and guide you during the journey. You are requested to contact your respective airline or the Airport Terminal Managers for further assistance.
Can pregnant women travel on domestic or international flights?
In most cases, it is safe for women to travel by air with a normal pregnancy. However, a fitness certificate is required by a doctor, certifying that the pregnant lady is fit to travel by air. Women above 32 weeks of pregnancy are not allowed to travel by air. For further information, please get in touch with your respective airline.
Is there any waiting room facility at Ahmedabad Airport?
Passengers holding a valid ticket to travel within the next 24 hours can access the visitors' lounge at the terminal. Please note that visitor entry to terminals and lounges may be restricted without prior notice for security or operational reasons.
Can I buy items from duty-free shops at Ahmedabad Airport?
Yes, all international departing and arriving passengers can buy from the duty-free shops. However, there are restrictions on the purchase of cigarettes and alcohol. The duty-free personnel will be able to assist with the queries related to the buying limits and restrictions.
Can I carry medicines on board my flight?
Medicines in limited quantities necessary or appropriate for the passenger during the journey can be carried. For larger quantities, a doctor's prescription is mandatory. Please get in touch with your respective airline for more information.
Is there any pharmacy at Ahmedabad Airport?
Yes, Ahmedabad Airport has a pharmacy if you need to buy any over-the-counter medicines.
Where can I give feedback or submit a query about Ahmedabad Airport?
Please email your feedback to support@adanione.com
Please call us at 1800-572-111111
You can also share your feedback via – Facebook or Airsewa app.
What are the International Health Division guidelines from the Directorate General of Health Services, Ministry of Health & Family Welfare, Govt of India on Yellow Fever & Oral Polio vaccination information?
For details, please click here
Can I store my baggage at Ahmedabad Airport?
Currently, Ahmedabad Airport does not have any cloakroom or left luggage room.
What can I carry in my luggage?
Airlines and airports have restrictions on what you can and cannot carry in your luggage. You cannot carry any item marked banned or hazardous; it could include firearms, sharp objects, etc. There is also a limit to carrying liquids; you can only take small quantities. Please get in touch with your airline for more information.
Can I buy suitcases or other bags at Ahmedabad Airport?
Ahmedabad Airport has shops available within the premises from where you can buy suitcases etc.
How much luggage can I check-in free of cost?
Each airline has a defined weight limit. The allowed weight limit is 15 kg for checked-in baggage for most domestic airlines. Please connect with your respective airline for more information.
Can I travel in my wheelchair?
Most airlines allow passengers with disabilities to take their wheelchairs with them. However, it would help to inform the airline about this when you book your ticket. If you have a battery-powered wheelchair, the battery will need to be disconnected to prevent the battery terminals from short-circuiting when you check in the wheelchair. You should report first to the check-in desk at the airport.
How do I reach Ahmedabad Airport using public transport?
There is no dedicated public transport available for the airport from the city. However, Ahmedabad Airport is well-connected to the city via app-based cabs, rental taxis, prepaid cabs, public bus service, and auto services.
Which is the best place to wait or park if one needs to pick up or drop off someone from/at the airport?
The drop and pickup zone are available in front of the terminal for departure as well as arrival. These can be used to pick up or drop off passengers free of charge. However, there is a charge for parking the vehicle in the parking zone.
How do I plan my onward journey from Ahmedabad Airport?
You could use any of the following options:
- Rental car
- Prepaid taxi
- Public bus service
- App-based cabs like Ola and Uber
- Auto service
Can I pre-book a car?
You can pre-book a car either via app-based or rental cabs.
Can I reserve a parking space?
You cannot reserve a parking space, but the airport offers a car park guarantee for the lowest price.
What mode of payment can I use for parking payment?
You can pay cash or use any digital payment method.
Will I get a parking payment receipt?
Yes. A parking payment receipt will be given to you when you park your vehicle.
Where are the baby care facilities available at Ahmedabad Airport?
Currently, baby care rooms are available in Boarding Hall first floor of T1 and T2 and on the Arrival Ground floor at T1.
How old must a child be to travel alone?
The minimum age for children travelling alone varies between 5 and 16, depending on the airline. Please contact the airline for more information.
Can I carry food and drinks for my child on board the aircraft?
In your hand luggage, you can take medicines and special food, such as baby food, which you will need during the flight. You may have to provide accompanying documentation.
Do I need to go through the security scanner if I am pregnant?
It is mandatory for everyone entering the security area to go through the security check and scanner. However, the metal detectors that one goes through during the security check generate a low-frequency magnetic field to detect metal. It is comparable to an electromagnetic field generated by standard electronic household devices. Hence, passing through the security scanner poses no harm to you if you are pregnant.
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