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5400+ flights a week

Taking Mumbai to the world

Frequently Asked Questions

Pranaam provides Skycap Services, a paid porter service for passengers who need help with the check-in baggage upon arrival on a domestic flight at Mumbai Airport. Passengers can book Skycap Services for availing assistance in picking up luggage from check-in baggage collection and baggage carousel to the car parking/taxi pick-up zone. For booking, email reservations.pranaam@adani.com or call +91 8879992391/92.

Pranaam Services refer to paid meet and assist service at Mumbai Airport. The services are operational and can be availed by all passengers with prior booking on arrival and departure. It helps its guests with airport and airline procedures and ensures a smooth and hassle-free transit for all guests with warmth and care. For booking, reservations.pranaam@adani.com or call +91 8879992391/92.

All Retail and F&B outlets are operational at Mumbai Airport for passengers travelling on domestic and international flights. All necessary precautions for safety and hygiene are taken at all operational outlets.

Passengers departing on domestic flights can avail themselves of the lounge services at Mumbai Airport. Passengers of the Travel Club Lounge can also avail of services of the lounge.

Here is the list of lounges available at Mumbai Airport

  • Aviserv Lounge (Terminal-2 Arrival)
  • Adani Lounge for Business/ First/ Premier Class travelers (Location: Post Departure Immigration & Domestic Level-3)
  • Loyalty Lounge (Location: Post Departure Immigration & Domestic Level-3)
  • Oasis Lounge (Terminal-1, Near Boarding Gate 9)
  • Travel Club lounge (Terminal-1, Near Boarding Gate 22-23)
  • Airport Hotel (Niranta Airport Transit Hotel & Lounge) is also operational. Passengers with a valid ticket can book a hotel stay.

For more details about hotel booking and stay options at the airport, please visit https://www.nirantahotels.com.

Passengers can avail long term parking at Mumbai Airport. Please get in touch with customer care for more details on the long-term parking facility at Mumbai Airport.

Passengers arriving in Mumbai much before the flight departure time should make necessary arrangements for rest/hotel stay as may be convenient. In addition to hotels available near the airport, such passengers may choose to book a stay with Niranta Transit Hotel located inside Terminal 2.

For more details about hotel booking and stay options at the airport, please visit https://www.nirantahotels.com. 

Ideally, one should arrive two hours before domestic departures and four hours before an international departure. However, we request that you contact your respective airline to comply with any additional pre-boarding requirements.

Chhatrapati Shivaji Maharaj International Airport, Mumbai

Chhatrapati Shivaji Maharaj International Airport (IATA: BOM, ICAO: VABB) is a pivotal gateway serving Mumbai and the Mumbai Metropolitan Region (MMR). It stands as the second busiest airport in India, trailing only behind Delhi in terms of passenger traffic. With its operations managed by Mumbai International Airport Limited (MIAL), a joint venture between Adani Enterprises and the Airports Authority of India, the airport has emerged as a key player in India's aviation landscape.

Connected by a dedicated six-lane, elevated road to the Western Express Highway, the airport offers unparalleled connectivity. It serves as a global hub, providing non-stop or connecting flights to all six inhabited continents, by handling both domestic and international flights. Named after Shivaji, the 17th-century Chhatrapati of the Maratha Empire, the airport was initially known as Sahar Airport before being renamed in 1999. The title ‘Maharaj’ was added on August 30, 2018, further honouring the legendary figure.

Strategically located across the suburbs of Santacruz and Sahar Village in Vile Parle East, the airport boasts modern facilities, including lounges, dining options, and shopping outlets. It plays a crucial role in promoting tourism, economic growth, and regional connectivity, solidifying its status as a vital link between Mumbai and the world.

History of Mumbai Airport

Chhatrapati Shivaji Maharaj International Airport, a beacon of modernity and efficiency, has a rich history that mirrors the growth and transformation of Mumbai itself. Originally known as Sahar Airport, it was renamed in 1999 to honour Shivaji, the 17th-century Chhatrapati of the Maratha Empire, and later, the title ‘Maharaj’ was added on August 30, 2018, to further pay tribute to this legendary figure.

The airport's journey is marked by several significant milestones. One of the most notable was the inauguration of Terminal 2. This new terminal, opened on January 1, 2014, marked a significant leap forward, solidifying the airport’s position as a key player in India’s aviation landscape. Spread over 4.4 million square feet, Terminal 2 is a marvel of contemporary design and technology, providing passengers with a world-class travel experience.

Mumbai, the city that the airport serves, is often referred to as the financial capital of India. It is a city that never sleeps, known for its bustling streets, iconic landmarks like the Gateway of India and the Taj Mahal Palace Hotel and much more. Its rich cultural tapestry, woven with the threads of Bollywood, street food, and vibrant festivals, makes it a unique destination. The city’s skyline, dominated by skyscrapers like the Mumbai Tower, stands as a testament to its progressive spirit and economic might.

Mumbai International Airport is not just a gateway to Mumbai but to the soul of Maharashtra. It connects travellers to the state’s rich history, from the ancient caves of Elephanta to the majestic forts of Sindhudurg. The airport’s strategic location and expanding infrastructure play a crucial role in promoting tourism, economic growth, and regional connectivity.

As the airport continues to evolve, it remains a symbol of Mumbai’s resilience and ambition. From its early days as a modest airport to becoming one of the busiest in the world, Chhatrapati Shivaji Maharaj International Airport stands as a testament to the city’s enduring spirit and its role as a global hub.

Terminals at Mumbai Airport

Chhatrapati Shivaji Maharaj International Airport, a significant gateway in Mumbai, boasts two state-of-the-art terminals designed to provide a seamless and comfortable travel experience. Terminal 1 at Santacruz is for domestic flights, and Terminal 2, inaugurated on January 1, 2014, is a symbol of efficiency and modernity caters to both domestic and international flights. Terminal 2 handles increasing traffic with a full range of amenities and services. For convenient flight booking and more information, passengers can visit the Adani One website or use the Adani One app.

Services and Facilities at Mumbai Airport

Mumbai International Airport offers a wide array of services and facilities to enhance the travel experience. Duty-free stores at Terminal 2 provide luxury shopping options, while various dining options cater to every palate, ensuring passengers can enjoy satisfying meals or refreshing beverages. Transportation is seamlessly managed with efficient cab and taxi services, and ample car parking is available for those who prefer to drive.

Complimentary Wi-Fi allows passengers to stay connected, and baby care facilities ensure comfort for families. The airport's lounges offer a tranquil retreat for business travellers and those seeking relaxation while they wait for their flight. Additionally, the 'Pranaam Meet and Greet' service provides personalized assistance for passengers requiring special care.

Airlines

Chhatrapati Shivaji Maharaj International Airport’s footfall covers both domestic and international travellers, offering a diverse range of flight options. Major airlines such as IndiGo provide extensive non-stop flights across the country with modern fleets and efficient service. Vistara offers premium offerings with luxurious in-flight amenities and impeccable hospitality, covering all the important zones of India. Air India, the national flag carrier, connects Mumbai to major cities within India and international destinations, ensuring a seamless travel experience.

SpiceJet provides international flights to Dubai and other destinations, offering world-class service and comfort. Adani One offers exciting deals on flight tickets and a user-friendly booking process, making travel to and from Mumbai a delightful experience. No need to visit multiple sites and compare rates —the best deals are offered here at Adani One!

Arrival and Departure Information

At Chhatrapati Shivaji Maharaj Airport, you will discover the true meaning of convenience and hospitality. The airport is committed to delivering a top-tier travel experience with streamlined check-in procedures, swift security checks, and efficient immigration services. To take the services one notch-up, services like Pranaam and Porter is provided. The 'Pranaam' service offers personalized support to assist passengers, a service availed by people from all walks of life, including first-time travellers and senior citizens.

Detailed information on these services and facilities is available on the Adani One app, ensuring a hassle-free and relaxed journey. Whether you're arriving at or departing from Mumbai Airport, you can expect a passenger-centric environment that aims to enhance your airport experience. So, if you are flying to or from Mumbai Airport, worry not, as your time at the airport will be nothing less than exceptional.

Transportation Options at Mumbai Airport

Travelers heading to Chhatrapati Shivaji Maharaj International Airport can choose from various transportation options to ensure timely arrival. You can opt for Public Transport such as the Mumbai metro, bus, and autos, reliable airport cab services provided by Adani One, and taxis at the airport’s taxi stands.

 

With excellent connectivity to the city centre and surrounding areas, the airport guarantees reliable and smooth transportation for all travellers. As a significant international gateway, the airport serves as a important hub for both domestic and international crowd, providing a pleasant and comfortable journey for all.

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