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  1. Home
  2. Thiruvananthapuram Airport
  3. FAQs
  4. General Enquiries

General Enquiries - Thiruvananthapuram Airport

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Frequent sanitisation is carried out across the terminals, and sanitiser dispensers are also placed at various touchpoints at the airport.  

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As per the current guidelines, passengers are forbidden to board domestic flights after arriving on an international (Vande Bharat Mission/Repatriation) flight. We encourage all such passengers to get prior approval from the relevant authorities before boarding the flight from their origin destination. 

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There are two terminals at Thiruvananthapuram International Airport. 

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It is advised to arrive 2 hours prior to your domestic departures and 4 hours before departure for your international flights. 

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Thiruvananthapuram Airport has a Wi-Fi network that gives you access to free internet for 30 minutes. It requires a valid Indian mobile number to access it. You can also buy a Wi-Fi network for high speed after your free access is over at a minimal cost.

Two plans are avaialbe –  

  • INR 25 for 120 minutes 
  • INR 20 per GB

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Thiruvananthapuram Airport has designated smoking areas located on the ground and first floors of the Security Holding Area.  

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Thiruvananthapuram Airport Terminals are operational 24*7.  

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If you lose something on board the aircraft (lost articles on the aircraft are kept with respective airlines), in the terminal or airport buses, please fill out the complete lost & found form on the airline website. You can also contact the lost & found centre located at the terminal.   

If you find something unattended/suspicious, you are advised not to touch such an object. It should be brought to the attention of the CISF or airport staff. After security clearance from the CISF, the item will be handed over to the lost & found department. 

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Currently, there are no currency exchange counters at Thiruvananthapuram Airport. 

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Yes, there are ATMs available at Thiruvananthapuram Airport – there is South Indian Bank near the check-in area.  

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The parent/guardian of the child travelling alone needs to contact the respective airline to complete certain formalities before check-in. There is a process to be followed for Unaccompanied Minor Passenger (UNMR) OR Young Passenger (YP). 

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An Unaccompanied Minor Passenger is defined as a child between the age of 5 and 12, travelling without the presence of a legal guardian or parent. This term is used in immigration law and airline policies. YP or Young passenger is a child between 12 and 15 years of age. Please check with the airline for further information.

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Yes, there are baby care rooms available at Thiruvananthapuram Airport, equipped with changing facilities and other basic hygiene amenities. 

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Thiruvananthapuram Airport offers barrier-free access for passengers with special needs. There are reserved parking slots, ramps & special restrooms designed for their convenience and comfort. In addition, wheelchairs are available at the departure ramp of the airport. Customer Service Executives at the airport assist and guide you during the journey. You are requested to contact your respective airline or the Airport Terminal Managers for further assistance.

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In most cases, it is safe for women to travel by air with a normal pregnancy. However, a fitness certificate is required by a doctor, certifying that the pregnant lady is fit to travel by air. Women above 32 weeks of pregnancy are not allowed to travel by air. For further information, please get in touch with your respective airline.

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At present, there is no waiting room facility at Thiruvananthapuram Airport. There are three retiring rooms which are available for domestic passengers at the following cost:

Single Room – INR 750 

Double Room – INR 1500 

VIP and CIP (Commercially Important Person) rooms are available at domestic and international terminals.

  

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Yes, all international departing and arriving passengers can buy from the duty-free shops. It is mandatory to have your passport for making any purchase from the duty-free area.   

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Medicines in limited quantities necessary or appropriate for the passenger during the journey can be carried. For larger quantities, a doctor's prescription is mandatory. Please get in touch with your respective airline for more information. 

Also, note that passengers are only allowed to carry 100 ml of liquids, aerosols and gels due to security reasons.

  

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There is no pharmacy at Thiruvananthapuram Airport.  

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Please email your feedback to  support@adanione.com 

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For details, please click here

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Currently, Thiruvananthapuram Airport does not have any cloakroom or storage facility.  

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Airlines and airports have restrictions on what you can and cannot carry in your luggage. You cannot carry any item marked banned or hazardous; it could include firearms, sharp objects, etc. There is also a limit to carrying liquids; you can only take small quantities. Please get in touch with your airline for more information.  

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There are multiple shops at the airport from where you can buy travel bags.

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Each airline has a defined weight limit. The allowed weight limit is 15 kg for checked-in baggage for most domestic airlines. Please connect with your respective airline for more information.  

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Most airlines allow passengers with disabilities to take their wheelchairs with them. However, it would help inform the airline about this when you book your ticket. If you have a battery-powered wheelchair, the battery will need to be disconnected to prevent the battery terminals from short-circuiting when you check in the wheelchair. You should report first of all to the check-in desk at the airport. 

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Thiruvananthapuram International Airport is well connected to the city via public transport. 

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The drop and pickup zones are available in front of the terminal for departure as well as arrival. These can be used to pick up or drop off passengers free of charge. However, there is a charge for parking the vehicle in the parking zone. 

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Pre-paid taxi facility is available at both international and domestic terminals. Booking counters are at the respective arrival terminals. It is managed by the local union associations.  

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You could use any of the following options:
  • Rental car
  • Prepaid taxi 
  • App-based cabs like Ola and Uber 
  • Auto service 

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You can pre-book a car either via app-based or rental cabs 

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You can't reserve a parking space, but the airport offers a car park guarantee for the lowest price.  

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The terminal is right in front of the car parking space at a walkable distance.   

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You can pay cash or use any digital payment method.

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Yes. A parking payment receipt will be given to you when you park your vehicle.  

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One has to follow the process for UMNR/YP as defined by the airlines.  

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The baby care facilities are available at the below-mentioned locations:

Domestic Terminal:

  • At the departure gate near the check-in area
  • Arrival, near baggage collection belt 3
  • Security Holding Area

International Terminal:

  • Arrival, near toilet number 11
  • Departure, behind Airport Manager's room
  • Security Holding Area

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The minimum age for children travelling alone varies between 5 and 16, depending on the airline. Please get in touch with the airline for more information. 

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In your hand luggage, you can take medicines and special food, such as baby food, which you will need during the flight. You may have to provide accompanying documentation. 

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It is mandatory for everyone entering the security area to go through the security check and scanner. However, the metal detectors that one goes through during the security check generate a low-frequency magnetic field to detect metal. It is comparable to an electromagnetic field generated by standard electronic household devices. Hence, passing through the security scanner poses no harm to you if you are pregnant.  

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