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Changing Terminal Alert

On changing the terminal, you will loose items in your cart. Are you sure you want to change your terminal?

Items already in cart!
Your cart contains items from the Arrival store. Would you like to clear it and add items from Departure store?
Items already in cart!
Your cart contains items from other categories. Would you like to reset your cart for adding items from this category?

Frequently Asked Questions - Login & Sign Up

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You can create your account on Adani One app/web by simply entering and verifying your mobile number. Click on the login icon, enter your valid mobile number with the correct country code and verify your number via an OTP.

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You can log in to your Adani One account by following these steps – Click on the login icon. Enter your mobile number with the country code. Verify your number via an OTP.

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Please wait for some time and try again or you may try changing your location for better connectivity.

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No, we do not ask for any personal information except your mobile number to create a new account.

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You cannot change the mobile number associated with your account. You must create a new account if you wish to change your number. Any Reward Points associated with your old number will not be transferred to your new account.

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Currently, we do not have the functionality to change your mobile number. You will have to create a fresh account with the new number.

Any Reward Points associated with your old number will not be transferred to your new account.

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Currently, Adani One app/web doesn’t support updating your contact details. You will have to create a fresh account with the new number. Any Reward Points associated with your old number will not be transferred to your new account.

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If you are looking to resolve a lost & found issue, have any query, feedback, or complaint, fill in the form below, and we will respond to your request at the earliest possible.