It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
Extra guests are subject to availability. And it might incur additional charges.
If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
