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Lost & Found FAQs

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In case you lose your belongings at the airport, there is nothing to worry about. Lokpriya Gopinath Bordoloi International Airport, Guwahati has a structured process to help you retrieve your missing items.

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The window to claim items at lost and found department is between 9 AM to 6:30 PM (Monday to Saturday).

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Lost item at Lokpriya Gopinath Bordoloi International Airport, Guwahati can be claimed as per the following process:-

Step 1: Contact the Lost & Found department and submit your details.

Step 2: The Lost & Found team will verify the details and revert to the passenger.

Step 3: In case the item is verified, it can be claimed by producing the required documents.

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The lost items may be claimed on producing the following documents during working hours only:

- Copy of Boarding Pass/Ticket

- Copy of Passport / Government ID card

- A letter filled and signed by the owner with details of the items being claimed

- Government-authorised photo ID, preferably Passport / Driving Licence / Aadhaar Card / Voter ID Card

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Lost & Found department responds within 48 hours of receiving the complaint.

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If you are looking to resolve a lost & found issue, have any query, feedback, or complaint, fill in the form below, and we will respond to your request at the earliest possible.

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