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Porter  FAQs

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The meeting point is defined in the confirmation SMS for Departure and designated baggage belt for Arrival.

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Yes, it is available, however it’s on subject to availability.

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The booking for Skycap porter Services is not transferable.

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No, there is no provision to cancel or reschedule the service.

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No, we do not provide wheelchair or baby stroller.

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No, we don’t have the wheelchair services for the Departure/ Arrival guests.

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No, the skycap service is only to assist guests and all processes are to be completed as per defined processes and applicable laws.

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Skycap services are only available and applicable for service booked form the designated terminal. However, our porter shall guide and assist you till Multi-level car parking (MLCP), taxi booking desks or the receiving party.

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