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  1. Home
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  3. Bus Booking

Bus Booking FAQs

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Online bus booking on Adani One offers numerous advantages over traditional methods, including easy booking from home, comparing schedules and operators, offering discount offers, secure payments, and personalized seating options. It also provides real-time updates on bus schedule changes, enabling better planning and preventing fraud.

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The process is very simple. Once you register yourself on Adani One, you can visit the bus section on the homepage, explore the bus options/routes and book the bus through simple, user-friendly steps.

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Using Adani One to purchase bus tickets online provides a lot of benefits. Any kind of private or public transport can be reserved. Adani One lets you locate the various bus kinds, select your favourite bus seat, and select the closest boarding and dropping locations. In addition, you have the option to select the buses by time, such as morning, evening, etc.

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You don’t need to make another account if you are already a registered Adani One user. You can book your bus tickets directly by visiting 'Bus' on Adani One.

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If you wish to change the date of travel, you will have to cancel your booked ticket and make a fresh booking. However, your ticket can be rescheduled by your travel partner in some cases. We urge you to get in touch with your bus operator in such a case.

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For more offers on Adani One, please visit the following link- https://www.adanione.com/offers.

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You are required to register your account by giving your phone number so that you get real-time updates about your booking and travel on your mobile number.

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The passengers should carry their Govt. identity proof like their PAN card, Aadhaar Card, Passport, or Voter ID card while travelling for their journey.

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It is not mandatory to take the printout of your bus tickets. Your e-ticket on your mobile phone can also be shown to the concerned authorities while boarding your bus.

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Yes, you can book tickets for government buses depending on State Road Transportation, which is available on our platform.

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You can download your bus e-ticket by going to the booking confirmation page in the orders section of the website/app.

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In case you have not received your online ticket, you can easily download it again from the orders section on the app and click on the booking confirmation under it.

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You don’t need to worry in case you lose your ticket; you can always download it again from the app from the app.

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In such case, any amount deducted from your account shall be refunded to your original source of payment within 7-10 business days. In case of any query you can reach out to support@adanione.com.

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After your booking is confirmed with Adani One, you shall get a confirmation message on your registered mobile number and email ID about the details of your booking. You can follow the link to download or print your online ticket.

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In case of any query, please reach out to support@adanione.com.

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While we are working to offer you a live location soon, you can still check the pick-up and drop-off location on Adani One.

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Yes! Adani One offers your secure payments and confirmed booking in the most convenient manner making it a safe option for your online travel bookings.

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You can book your bus tickets securely through UPI, Credit Card, Wallet, Debit Card and Net Banking.

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You can cancel your booking on the order cancellation section or on the bus confirmation page on Adani One app or website.

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The amount deducted from your account shall be refunded to your original source of payment within 7-10 business days. In case of any query you can reach out to support@adanione.com.

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The bus cancellation policy varies from operator to operator; you are requested to check your booking cancellation policy provided by your travel operator.

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In such case, the amount deducted from your account shall be refunded to your original source of payment within 7-10 business days. In case of any query you can reach out to support@adanione.com.

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It usually takes 7-10 business days to process your refund . In case of any query ,you can reach out to support@adanione.com.

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The luggage policy varies across travel operators, we recommend you get in touch with your travel operator to know their policies in detail.

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There are a variety of bus services available on Adani One. You can choose your preferred bus travel, ranging from AC, non-AC, sleeper, semi-sleeper buses, etc., depending on your budget and comfort.

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