Mumbai Cab Booking FAQs

To book a Mumbai Airport cab on the Adani OneApp platform, you need to open the Adani OneApp app or website and navigate to the 'Cab Booking' section. From there, you can select your pick-up location and destination. Once you have confirmed the ride, you will be prompted to provide your details and make a payment. Once the booking is confirmed, your Mumbai Airport cab will be reserved and ready for your scheduled pick-up.

Yes, pre-booking your Mumbai Airport cab is possible on the Adani OneApp platform. Simply go to the 'Cab Booking' section and select your pick-up location, destination, and the desired pick-up time. Fill in your details, confirm the booking, proceed with the payment, and your cab will be scheduled accordingly. You will receive an OTP (One-Time Password) and boarding details before your ride starts. When you board the cab, you will need to share the OTP with the driver to initiate the ride.

No, Adani OneApp currently only allows you to book a cab for travel between the airport and the city. The platform does not support cab bookings for travel within Mumbai city itself. However, if you need transportation to or from the airport, Adani OneApp is an excellent choice.

Yes, you can conveniently schedule your cab in advance through the Adani OneApp platform. Simply select your desired pick-up time while making the booking, and your cab will be ready and waiting for you at the specified location at the scheduled time.

At Adani OneApp, cab bookings are confirmed only when you make the payment while booking your ride. Customers are required to prepay in order to book their Mumbai Airport cab through Adani OneApp.

If you need to cancel your Mumbai Airport cab booking on Adani OneApp, the process is straightforward. Log in to your Adani OneApp account and navigate to the 'Orders & Bookings' section. There, you will find a list of your upcoming trips. Identify the booking you wish to cancel and click on 'Cancel Booking' on the trip details page. Take a moment to review the cancellation details and ensure you have selected the correct booking before confirming the cancellation. Once confirmed, your cab ride will be cancelled, and the refund, if applicable, will be processed within 10 business days. For more specific details about the cancellation policy applicable to your booking, refer to the relevant information provided.

Adani OneApp supports several payment methods for cab bookings, including credit/debit cards, net banking, wallets, UPI, and reward points. Cash payments are not supported.

If the cab information provided on Adani OneApp doesn't match the one shared with you, please report it by calling Adani OneApp's customer support at 1800-572-111111.

In case of a breakdown, the cab driver will contact the cab operator team for assistance. Alternatively, you can call Adani OneApp's customer support at 1800-572-111111 for further help.

If you are involved in an accident during the cab ride, immediately call Adani OneApp's emergency assistance team at 1800-572-111111 or use the 'Call Police' option to notify the local authorities. The emergency assistance team will provide immediate support.